top of page

Do you use Libby, Kanopy, ABC Mouse, or access our OPAC?

11 minutes ago
2 min read

As part of OverDrive's ongoing commitment to providing secure access to our library's digital resources, OverDrive will soon require users to enter a PIN or password in addition to a library card.

Bright BCPL announcement poster saying PIN #s are required for Overdrive/Libby and OPAC access, with website brookecountylibs.org/post/pins

Traditionally, PIN #s were also used for the Online Public Access Catalog (OPAC - aka Card Catalog online) & ABC Mouse Access.

Magenta announcement graphic reading Update! Libby will require PINs soon, with the Libby logo below.

Now, if you use our Libby and Kanopy Access, you will need to have a PIN after the middle of next month (October 2026).


If you have an active PIN, we will NOT change it!


So if you go on one day and enter a PIN that does not work, chances are it is not the correct one. Just call us at 304-737-1551, and we can update it for you.


We are now going through the process of adding PIN #s to the patrons who do not have an active PIN.

So if a PIN # is not already entered, it will be added to patron records (last 4 digits of their card). 


If you want to get your card updated now, you can call us and/or gain access by following the steps found @ https://mlnapp.raleigh.lib.wv.us/pinreset~S1


When we set up a PIN # for you onsite, it will traditionally be 4 digits. But if you set up a card PIN via that link above, it will ask you for 6 digits.


When we add new patrons going forward, all cards will default to having the last 4 digits of their library card entered.


A PIN # can be changed at the patron's request at any time. Please know we cannot remind you what PIN # is active on your card, as the system security protects it. All we can do is wipe the old one and add a new one.


Please reach out to us at any time with any questions.


Instructions for Libby/OverDrive Users

Libby help page titled Verify Your Library Card with steps and a phone screenshot on a white page with maroon header.

Instructions for Kanopy Users

Instruction page titled Add a PIN to Kanopy with steps for updating library login and reactivating an action required account.

Comments


bottom of page