New Updated Libby!

Some improvements were made last week with regard to Libby and the OverDrive website.

Here’s a recap of what’s changing per Overdrive:

Libby and OverDrive library websites

Today, in Libby and on OverDrive library websites, we’ve simplified how hold suspensions work. Now, users no longer select an end date for a hold suspension. Instead, a user will manually unsuspend a hold when they’re ready for it.

In Libby, users with existing holds will see a notice letting them know about this change on their Holds screen. Users who don’t have holds will see the updated behavior if they choose to suspend a hold in the future. OverDrive library websites will not show a notice like this; users will simply see the updated behavior.

Additionally:

• If a user misses their hold on its first delivery, it’ll be suspended until they unsuspend it. It no longer unsuspends automatically after 7 days.

• Holds will be canceled if they’re suspended for 365 days in a row.

• The term "Deliver Later" has been replaced by "Suspend." Now, any time you want to delay getting a hold – before or after it’s delivered – you’ll suspend it.

Libby Help and OverDrive Help have been updated to reflect these changes. The hold-suspension videos on the Resource Center will be updated soon.

For more information and further help with Libby, visit: https://help.libbyapp.com/en-us/index.htm